Important Information Regarding Student Accounts
Parents of MVSU students should be aware of the following important points:
- The college is bound by state and federal laws that mandate certain privacy rights for each student. Therefore, only public information can be discussed with anyone other than the student. For instance, we can not discuss amounts owed, student's schedules, etc. unless we have a signed statement from the student which permits us to do so. The Federal Family Educational Rights and Privacy Act (FERPA) prohibits MVSU from disclosing a student’s financial aid status without the student’s written consent. No student account information will be discussed over the telephone.
- Parents are to complete the Parent Plus Disposition form to determine where the excess Parent Plus funds should be sent. After the form has been returned to the Office of Student Accounts, and the parent opts to receive the funds, the funds will be processed and sent via mail to the address entered on the disposition form.
Graham-Leach-Bliley (Financial Modernization Act)
The federal Gramm-Leach-Bliley Act (GLB Act) requires financial institutions to take steps to ensure the security and confidentiality of customer records and information. Colleges and universities, defined as financial institutions for purposes of the GLB Act, are not subject to the privacy provisions of the GLB Act provided they are in compliance with the Family Educational Rights and Privacy Act (FERPA). However, higher education institutions are subject to the provisions of the GLB Act related to the administrative, technical, and physical safeguarding of customer records and information as specified in the Federal Trade Commission’s (FTC) Standards for Safeguarding Customer Information ruling, known as the Safeguards Rule, which requires all covered financial institutions to have in place a comprehensive, written information security program. This policy has been formulated to facilitate Mississippi Valley State University’s implementation of the requirements of the GLB Act.
Per the Gramm-Leach-Bliley Act (GLB Act or GLBA), also known as the Financial Modernization Act of 1999. It is a United States federal law that requires financial institutions to explain how they share and protect their customers’ private information. Our goal is to:
a. To ensure the security and confidentiality of customer information;
b. To protect against any anticipated threats or hazards to the security or integrity of such information; and
c. To protect against unauthorized access to or use of such information that could result in substantial harm or inconvenience to any customer.
The Office of Student Accounts conveys to the student that sensitive data is not shared with a third party unless a written statement is given granting the University permission to do so. No student account information is discussed over the telephone. The Office of Student Accounts also established other security methods, such as locking rooms and file cabinets where paper and electronic records are kept, utilizing password-activated screensavers, changing passwords periodically, and avoiding writing or posting passwords near employees’ computers. Students may email studentaccounts@mvsu.edu or come by the office if they would like any information about their accounts.
How can I check my account balance?
Log in to sutton2.mvsu.edu or visit the Office of Student Accounts in the William W. Sutton Administration Building, Cashier Suite, 8:30 a.m. to 4:30 p.m. and Suite 155, 8 - 8:30 a.m. & 4:30 - 5:00 p.m.